Salary: £20,000 pa (pro-rata)
Contract: 12 months initially with scope for renewal
Hours: part-time up to 20 hours per week
Number of positions available: 2
Holidays: 28 Days including bank holidays (pro-rata)
Reporting to: Head of Learning
Chiltern Open Air Museum is looking to appoint two new posts as part-time Learning Officers to help meet increased demand from the growing numbers of schools booking our popular and highly successful schools programmes. These new roles will be responsible for organising the formal schools programme for over 18,000 school children, other groups and adult learning courses as well as informal learning programmes for thousands of visitors during school holidays. Our formal learning programme has won many awards and the roles include the co-ordination of 19 practitioners who currently deliver this programme to schools. Successful candidates will need good customer service and organisational skills to achieve these important goals.
We are an independent museum and charity in the Chalfonts, Bucks with a collection of 33 rescued historic buildings set in 45 acres of beautiful Chilterns landscape half a mile in length. We have over 50,000 visitors a year including over 18,000 school children enjoy exploring over 2,000 years of history represented by the traditional cottages, rural industries, tin chapel and working Victorian farm with livestock. Candidates will need to enjoy working in outdoor learning and in all weathers!
There is no public transport to the site; although there are tube stations nearby, there is a 30 minutes walk to the Museum through country lanes so it is essential that the post holder is a car owner.
• Carry out the administration and planning for schools, groups, family and adult learning programmes at the Museum including all supporting documentation.
• Coordinate a timetable of multiple school bookings with the allocation of paid individuals to lead each session and the inclusion of appropriate volunteer support.
• Liaise with the Outdoor Learning Officer and school session leaders to organise personnel, furniture, related equipment and resources required.
• Welcome school groups as they arrive and ensure necessary support is available.
• Work with the Marketing Officer and learning team to ensure up to date content is available on the website and on all marketing materials.
• Gather evaluation data from all learning participants and work with the Marketing Officer and learning team to evaluate and implement feedback.
• Work with the Head of Learning and the team to develop and review learning programmes.
• Develop links with local schools to encourage new visits and uses of Museum learning services.
• Regularly lead formal learning sessions at the Museum: in particular the heavily booked prehistory programmes: lead sessions to cover last minute staff absence.
• To support new workshop leaders and volunteers and to model best practice.
• Assist with the content development and operation of Terrific Tuesday and all other informal learning initiatives.
• Assist with the facilitation of small team meetings.
• Take responsibility for aspects of the Museum Duty Staff role for up to two weekend days including Bank Holidays each month during our open season.
• Occasional support for other museum functions when necessary.
• Participation in occasional weekend duty staffing support rota.
• Possible participation in weekly locking and unlocking rota for Museum buildings
• Experience in delivering learning sessions in either a museum or school setting.
• Proven organisational skills in managing complex programming and logistics.
• Good administrative skills.
• Excellent communication skills.
• Understanding of the oversight required to keep all stakeholders fully informed.
• Proven ability to work well with volunteers and an understanding of their essential role in museum learning.
• Excellent interpersonal skills.
• A professional manner and strong customer service skills.
• An inclusive, flexible and ‘can do’ attitude.
• Access to own transport – car owner.
• Ability to work on own initiative as well as part of a team.
• Good standard of written presentation.
• Good office IT skills: knowledge of outlook, excel and word essential.
• Confidence in working with figures.
• Experience of how to facilitate CPD processes within a learning environment.
• Knowledge of working with Customer Relationship Management systems and booking software an advantage.
Hours are flexible between the two post holders but we will require the education office to be staffed every week day by one of the post holders between 9am and 3pm the rest of the hours are negotiable. There may be up to two weekend days or Bank Holidays (April – October) as Duty Staff for front of house operations which will require working from 8am – 7pm on these days. There may also be very occasional out of season weekend day volunteer meetings or functions.
28 days annual leave including Bank Holidays (pro-rata) plus additional Christmas shut down paid holiday. The post holder will be automatically enrolled into the new State Pension scheme, if they are eligible, with the Museum’s chosen provider the People’s Pension unless they instruct otherwise.
Please apply via our Museum application form. CVs may be sent as supporting information, but CVs without application forms will not be considered.
Application forms BY EMAIL ONLY – to Cathy Silmon, Head of Learning on firstname.lastname@example.org
We regret that we are unable to provide feedback on all applications received. If you have not been contacted by the date of the interview, please assume that on this occasion, your application has been unsuccessful. Thank you for your interest in this post and our Museum.
Closing Date: 6pm on Thursday 8 December 2016
Interview Date: Thursday 15 December 2016
Start Date: January 2017