Access

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Accessibility

We are committed to being an accessible Museum. We try to ensure that our 35 historic buildings can be enjoyed by all of our visitors. Disabled visitors have designated spaces close to the Museum entrance and where possible we provide ramps into our buildings. Audio guides are available from our Visitor Information Centre and accessible routes around the Museum are clearly marked on our Museum map.

Blue badge holders

Concessionary rates are available for registered disabled visitors and carers can come in free.

Parking & Vehicles

There are designated parking spaces for blue badge holders close to the Museum entrance.  the Museum operates a ‘no vehicles on site’ policy during opening hours.  However, electric mobility scooters are allowed, with a 5mph speed limit.

Wheelchairs & Electric Scooters

The Museum has two electric scooters for hire.  This is free of charge, although donations to the Museum are welcome.  A security deposit is required while the scooter is on loan.  Please ring the Museum Office on 01494 871117 to check availability and to pre-book. Adult manual wheelchairs can also be borrowed from the Ticket Office.  Users of this facility must have a carer to assist them. Pre-booking is advisable.

The Museum has temporary ramps for the Prefab, Furniture Factory, Henton Mission Room and Borehamwood Dairy to enable wheelchair access. Please ask at the Ticket Office on arrival and staff will ensure the ramps are put out ready for use. Please be aware that our compact gravel paths are not ideal for wheelchairs and some paths can become very muddy in bad weather.  If possible, we would recommend booking a mobility scooter in advance instead. The most accessible route around the Museum is marked by a dotted line on the Museum Map. We regret that the Woodland Walk is not suitable for wheelchairs.

Loop Systems

Small portable loop systems are now installed at the Ticket Office and Tea Rooms for use by visitors with hearing aids. On request, the Museum can provide a portable loop for use on guided tours around the Museum for one user with a hearing aid. Please book in advance.

Access Guides

A Visitors’ Folder with information about buildings with limited access is available at the Ticket Office free of charge.

The Museum has audio guides and braille guides available. These offer short descriptions of the Museum buildings and landscape features.  They are free of charge to use during your visit but we do require a deposit.  Please book in advance by contacting the Museum Office on 01494 871 117.

Guide dogs

Guide dogs are welcome and, unlike other dogs, are allowed inside the historic buildings.  All dogs must be kept on a short lead because of farm livestock.

Toilet Facilities

The most modern and accessible facilities are the ‘Bakerloo’ Mid Site Toilets on the Village Green (No.14a on the Museum Map).  there are two cubicles in the historic Caversham Public Conveniences (No.3 on the Museum map) have been adapted for wheelchair access, as far as possible.

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